Self-exclusion Policy

Self-Exclusion – Should you need to take a break from gambling with this Website you may do so by contacting support. Self-exclusion means that your Player Account will be closed for the specified period. Self-exclusions may be for a definite period or a permanent one.

If you wish to perform a self-exclusion through customer support, you may do so by contacting [email protected] stating your reasons. The implementation of a self-exclusion requested by email is not immediate. We are not responsible to refund any funds lost between the period a self-exclusion was requested via email and the time it was processed by us. For a self-exclusion to take effect immediately, please contact our Live Chat.

Players are to note that we would not be made aware of any self-exclusions set-up on other gambling websites.

Under-Age Players – We do not allow anyone under 18 years of age to open an Account on Our Websites. We will use our best endeavours to ensure that under-age players will not be able to open an account with us. Should we become aware that a minor has succeeded in opening an account with us, we reserve the right to immediately close that account and retain any Winnings and Bonus Funds. In such a scenario, we will return any Deposit Funds (less any Winnings, withdrawals and any reasonable charges) to the account from which those deposited funds were received.

Should you feel that you have developed a dependency towards gambling we strongly recommend to self-exclude from our website as well as other gambling sites.

Filtering Systems – Filtering solutions allow you to regulate access to the internet or certain websites, based on chosen criteria. These filtering solutions can use filters to prevent children and other vulnerable people from accessing gambling websites. If you share your computer with friends or family who are under the Legal Age to register or gamble with our site, or who have requested self-exclusion from gambling sites, or who may otherwise be vulnerable to problem gambling, please consider using such filtering solutions.